1. Introduction
Guard Global Ltd ("we," "our," "us") values your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our mobile application, IntelliGrid AI (the "App"). We act as the Data Controller under the General Data Protection Regulation (GDPR).
2. Information We Collect
We may collect the following categories of personal data:
A. Information You Provide
- Account Information: Name, email address, phone number, and password.
- Address Information: If you choose to save your address for future purchases, we store this securely in your account to facilitate checkout.
- Carbon Tracking Data: Information related to your transport, energy, and purchase behavior to estimate your carbon footprint.
B. Information Collected Automatically
- Device Information: IP address, device identifiers, operating system, and app version.
- Usage Data: App interactions, preferences, and crash logs.
C. Optional Data (With Consent)
We only access the following with your explicit permission:
- Location Data: (GPS, IP-based) used for geolocation-based insights and behavioral nudges.
- Contacts: If you choose to connect with others.
- Camera and Microphone: For features specifically requiring them.
3. How We Use Your Data
We use your personal data for the following purposes:
- To create and manage your account.
- To deliver services, including carbon footprint estimation and offsetting.
- To personalize your experience using behavioral nudges and habit-stacking prompts.
- To send service-related communications.
- To provide marketing communications (only with your explicit consent).
- To analyze performance and usage trends.
4. Legal Basis for Processing
We process your data under the following legal bases:
- Contractual Necessity: To provide and maintain the App.
- Consent: For optional features such as marketing, analytics, and location tracking.
- Legal Obligation: To comply with applicable laws.
- Legitimate Interests: For fraud prevention, service improvement, and security.
5. Data Security & Infrastructure
We implement technical and organizational measures to protect your data, including encryption in transit and at rest, access controls, and regular monitoring.
Specialized Infrastructure: Users are identified via encrypted cybersecurity ledger records on Hedera Hashgraph DLT. No personal identifiers such as names, emails, or phone numbers are displayed or stored on this public ledger. Data processing is handled securely using Microsoft Azure infrastructure.
6. Payments
We do not store full payment details. Payments are processed securely through third-party providers, including Stripe (for USD) and HBar cryptocurrency. By making a payment, you agree to the terms of the relevant payment provider.
7. Data Sharing
We do not sell your personal data. We may share your data with:
- Service Providers: Such as hosting (Microsoft Azure), analytics, and payment processors.
- Verified Registries: To offset emissions, data may be processed via verified registries like S&P Global and Hedera Hashgraph.
- Legal Authorities: When required by law.
8. International Data Transfers
If your data is transferred outside the EU/UK, we ensure appropriate safeguards such as Standard Contractual Clauses or adequacy decisions are in place.
9. Data Retention
We retain personal data only as long as necessary:
- Account Data: Retained until you delete your account.
- Analytics Data: Anonymized or deleted after a specific period.
- Legal Records: Retained as required by law.
10. Your Rights
Under the GDPR, you have the following rights:
- Right to access your data.
- Right to rectify inaccurate data.
- Right to erasure ("right to be forgotten").
- Right to restrict processing.
- Right to data portability.
- Right to object to processing.
- Right to withdraw consent at any time.
You can exercise these rights via in-app settings or by contacting us at the details below.
11. Children’s Privacy
Our App is not intended for children under 13 (or 16, depending on jurisdiction). We do not knowingly collect data from children without parental consent.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Users will be notified of significant changes via in-app notification or email.
13. Contact Us
If you have questions or wish to exercise your rights, please contact us: